Here are some of our most frequently asked questions. If you don’t see it on this list, write to us at [email protected] and we will help you out. The answers given reflect the regulations at the time of this posting, but things change all the time. Check back with your county for specific rules.  

GENERAL INFORMATION

I’ve never shopped for marijuana before. What should I expect? 

First, welcome! It might seem a little intimidating if you’ve never been in a dispensary, but it’s really very simple and our teams are here to help. When you walk in, the first thing they will ask for is an ID (see FAQ on acceptable IDs below). They will take your ID and assign you a budtender. This person will help you from start to finish. They will likely ask what types of products you are interested in or what type of results you are hoping to achieve and discuss options. Once they cash you out, they will return your ID and you’ll be on your way. It’s a friendly, casual experience—whether you are brand new to cannabis or an expert.   

 

Can I shop here? 

If you’re 21 or older, we’d love to see you at any of our locations! If you are 18+ and a medical card holder, we serve medical patients at our Northglenn location only. The Northglenn location also accepts medical patients under 18 as long as a parent/legal guardian is present with the minor patient and a parent/legal guardian is a certified caregiver listed on the patient’s Medical Marijuana Registry Card (MMR). The parent/guardian must present their Caregiver Registry Card as a separate form of credentials. Please call your location for confirmation and details. 

 

What do I need to be able to shop? 

In Colorado, recreational shoppers will need to show a valid driver’s license or valid government-issued photo ID showing that you are at least 21 years of age. Medical customers will be asked for a valid ID showing they are at least 18 years of age, a Colorado-Issued Medical Card and a physician recommendation. Cash is still the best method for payment.  

 

What are my payment options? 

In 2023, legislators passed a bill making it legal for dispensaries to accept credit cards, but it will take some time before we are allowed to do this. Our locations also accept debit payment, but some banking institutions do not allow that. Because it varies, for now, the best way to pay for your purchase is to bring cash. 

 

Do you sell clones? 

Yes! Our South Denver location and our Salida location both sell clones. Check out our South Denver Clone Cam to see the plants before you buy, or check them out and reserve your clones online.  

I will add Salida once we have the camera set up. 

 

How many clones can I have? 

Colorado residents may grow marijuana in their homes for personal use. State law states up to six plants are allowed per Colorado resident over age 21, with as many as three plants flowering at one time. However, counties and municipalities can—and do—have their own restrictions. In the Denver city limits, for example, a home grow is limited to 12 plants, no matter how many legal adults reside in the home. You can find info on your county here, and for ease, our stores are in these counties:  

• Nature’s Medicine South Denver – Denver County 
• Nature’s Medicine Northglenn – Adams County 
• Nature’s Medicine Salida – Chaffee County 

 

Medical patients have different regulations, so check here for more information. 

 

Can I plant clones in my garden? 

In Colorado, cannabis plants must be kept in an enclosed, locked area that can’t be openly viewed. This limits most non-greenhouse gardens, but it’s best to check with the regulations for specific guidelines before planting.  

 

Do you offer any deals for recreational users? 

Yes, all of our Nature’s Medicine locations offer loyalty points for all recreational customers. For every $1 you spend you will receive 1 point. When you reach 100 points, you will receive a $5 credit towards anything in the store.  

 

We also offer discounts for Seniors and Veterans, and we are constantly running additional promotions by store, by product, or by brand. Please sign up for our newsletter to stay in the loop or just stop by and ask your Budtender. 

  

How do I sign up for your loyalty program? 

Stop by any of our locations. Our Budtenders will be happy to set you up. 

 

Do my rewards expire? 

No. You earned them. You get to use them whenever you like.  

 

When can I redeem my points/rewards?  

You cannot use rewards earned on the same visit, but you can redeem them on any visit after that. Just tell your Budtender.  

 

If I’m a loyalty member, will I receive texts or emails?  

We will reach out to you via text or email once you sign up, but if you decide you no longer wish to hear from us, you can simply opt out. If you decide you miss us, we can add you back in.  

 

Do you have any daily specials? 

Yes, we have a ton of deals as well as daily specials. Check back on our website often, sign up for our newsletter at the bottom of our site to hear about savings and promotions, call our stores or just stop by and say, “High”! 

 

How much cannabis can I buy in Colorado? 

This depends on if you are a medical customer or a recreational customer.  

• Recreational Customers – Adults 21 years or older may purchase up to 1oz (28gm) in a single transaction. You can buy any combination of products, including: flower, concentrates, topicals and/or edibles. Because some products (like concentrates) have a higher level of THC than flower, you won’t be able to purchase the same amount in weight in all forms. The ‘Marijuana Equivalency’ rules equate 1oz of flower = 8g of concentrate (wax, shatter, etc.) or 800mg of active THC in an infused edible (including beverages). If it seems like a lot of math, don’t worry; our Budtenders will make sure you stay within your legal limits. 

 

• Medical Patients – Adults 18+ can purchase up to 2oz of flower, 8gm of concentrate, or 20,000mg active THC in infused products. 

 

Are purchase limits the same as possession limits? 

No, purchase limits apply to how much you may purchase during a single day. In Colorado, you are allowed to legally possess 2oz (or 56gm) of marijuana.  

 

What do I do if I have a defective product? 

We stand behind our products. If you have an issue with something you purchased from us, please speak to the manager at the store or reach out to us at [email protected] so we can help you out.  

 

Where can I smoke in Colorado? 

It is not yet legal to smoke cannabis in public in Colorado. The law restricts cannabis use to private areas like a home, a legal consumption lounge or a 420-friendly rental or hotel. 

 

Can I take cannabis with me when I travel? 

Within Colorado and within the legal possession limits, travel is fine as long as you are not publicly consuming the product. Because marijuana is still Federally illegal, we do not advise travel outside the state. Do not take product with you to the airport.  

 

Where can I get information on the legality of medical or recreational marijuana? 

There is still much ambiguity surrounding the legality of medical and recreational marijuana in Colorado and the U.S. Please refer to the links below for a variety of legal information and send us an email if you learn of anything we should share with our customers; things are always in legislative flux! 

HELPFUL LINKS:

Medical Marijuana Enforcement Division 

Medical Marijuana Registry Info 

Sensible Colorado 

 

MEDICAL PATIENTS:

How do I get a medical card? 

Colorado State Law requires a bona fide patient-doctor relationship in order to recommend a person be registered as a Colorado Medical Marijuana patient. At Natures Medicine Northglenn, we will happily refer you to independent local doctors who provide recommendations and are available by phone to answer questions about the process. Please be advised that we do not have a physician on site to process medical registry cards. 

  

How much does it cost to get a medical card? 

Prices can vary and things change rapidly, but as of this posting, doctor visits range from $50 – $150 

The state registration fee is $29.50. 

  

What conditions qualify for a medical card? 

If you suffer from any of the following conditions, you may be eligible to use medical marijuana under Colorado state law. Please call a qualified physician specializing in medical marijuana if you are interested in obtaining your license. There are clinics located throughout Colorado that specialize in this medical alternative. 

• Asthma (treated via vaporizers only or edible, smoking is not suggested)
• Anorexia, Cachexia
• Arthritis
• HIV infection, Acquired immune deficiency syndrome (AIDS)
• Chronic pain
• Chronic lower back pain
• Cancer
• Glaucoma
• Hepatitis C (in conjunction with anti-viral treatment)
• Huntington’s chorea
• Migraine
• Neuropathy
• PMS
• Painful periods
• Persistent muscle spasms, multiple sclerosis
• Parkinson’s disease
• Seizures & Epilepsy
• Severe nausea
• Wasting syndrome

  

What is a primary caregiver? 

At the time of this writing, all medical card holders are permitted to grow a minimum of 6 plants. The card holder may grow these plants themselves or if a patient so chooses, they may select one primary caregiver (either an individual or a medical marijuana center) who may legally grow, posses, and distribute marijuana to the patient as is medically necessary. 

Primary caregiver is defined as a person, other than the patient and the patient’s physician, who is eighteen years of age or older and has significant responsibility for managing the well-being of a patient who has a debilitating medical condition. 

At this time a patient must chose between self cultivation of their plants or designating one facility to cultivate their plants on the patient’s behalf; our Northglenn location is ready to serve this need for you. 

  

What do you offer for patients wanting you to be their caregiver? 

Let us take care of the hassle and delicate attention needed to produce quality strains and enjoy access to high quality medicine conveniently and discretely. We are currently accepting members at all Nature’s Medicine Northglenn. As your Caregiver, we work with you on picking the best strains of medication available. 

Nature’s Medicine Northglenn will gladly work with your unique situation to build a plan that allows you affordable access to your medication. You will never be restricted to shopping solely at our center, and we will always provide you free medication and deeply discounted options. Our signup package is great for testing some of our best products and our monthly benefits will be targeted to help you as an individual. Please call our Northglenn location for specific information about what types of membership packages we can offer you today.